Taking the stress out of stressful conversations: Meme

The image above portrays an extreme, yet very relatable scenario of a stressful conversation in the workplace. The manager, Karen, said something which made the employee visibly mad, making him stand up and yell. The other employee has a look of defeat on his face, unsure of how to calm him down or solve the problem at hand. What might be Karen's response? One solution may have been anticipating that this was going to happen and giving the mad employee a clear, concise solution as to why Karen said what she said. Another way to resolve this issue may be to name the aggression tactic. In this way, she may go on to talk the employee down, and understand why he is expressing anger. Which tactic would you use in this situation?

Image reference: Employees benefit from standing up to hostile bosses - UPI.com